RESUME

I'm a creative, results-driven, problem solver delivering innovative solutions while maintaining the highest levels of customer focus, professionalism, and communication. I have demonstrated success in strategic project management and I have a proven track record of accomplishing challenging tasks, meeting deadlines, and exceeding expectations. I possess superior organizational skills and have a 20-year record of supporting growth and leadership achievement. I have turned my success in the business world into a passion to solve visual communication challenges through the art of graphic design, illustration, and photography.

Print Design

Web Design

Typography

Branding

Photography

Illustration

Experience

  • WIPRO - Boise, ID

    May 2017 to Aug 2018

    Sr. Analyst

    Employed at Hewlett Packard Inc. in the role of a Contract Administrator. Responsible for contract evaluation, processing, and completion. Ongoing management of client accounts, including fleet management, change orders, and invoicing. Contributed to the operational business relationship management of mid to large accounts. Conducted and reviewed moderately complex business analysis. Resolved operational issues which required collaboration with cross organizational teams in support of the customer requirements. Conducted research, analyzed data, and presented findings. Performed operational performance reviews with the customer/partner and support improvements plans. Completed monthly/quarterly invoicing cycles, on time and accurately, to meet customer contract requirements.

    • Appointed to be the Records Retention Manager after three months on-site.
    • Subject Matter Expert for Device as a Service multi-national HP Inc. lease activities

  • AVID CENTER - San Diego, CA

    Feb 2015 to July 2016

    Project Coordinator

    Performed a full range of project coordinator and complex administrative support services for the Leadership Development team. Organized and coordinated the financial record keeping necessary for project management and reporting. Managed department budget as needed. Conducted research and assembled information from a variety of sources. Inform and ensure efficient departmental and cross-departmental processes. Provided support for external and internal clients. Coordinated data, contracts, time sheets, and invoices as needed for temporary contracted employees. Distributed, collected, and analyzed reports, materials, and presentations, including project data, surveys, and event evaluations. Created and maintained data bases, websites, correspondence, marketing, and informational materials. Scheduled and coordinated travel. Coordinated logistics for internal and external professional learning and other events. Worked collaboratively with team members and other departments.

    • Revised policy and procedure manual for Staff Developer Training events and conducted training sessions.
    • Project Coordinator for the 2016-2017 AVID Handbook. 45,000 copies were printed and distributed to clients across the United States.

  • CASSIDY TURLEY - Tempe, AZ

    Feb 2007 to Aug 2009

    Property Coordinator

    On-site management of the "Class A" Edward Jones Southwest Regional Headquarters data center, administration buildings, and training facility. Coordinated daily operations of property. Managed and negotiated vendor contracts. Prepared yearly departmental budget forecast. Prepared monthly budget reports. Conducted training and orientation for new employees and current staff. Performed routine property inspections.

    • Managed initiation of ISO 9001:2000 quality system and certification. Served as the ISO 9001:2000 Management Representative.
    • Obtained Internal Auditor certification and performed audits for Edward Jones St. Louis Data Center.
    • Reduced annual operating budget expenses by $80,000.

  • S.K. PROMOTIONS - Tempe, AZ

    Jun 2005 to Apr 2006

    Operations Manager

    Coordinated operational support activities for the marketing division. Designed web pages and created graphic art according to customer specification. Performed web site maintenance. Maintained electronic database for customer and sales data. Training of sales associates. Responsible for production of company's monthly newsletter.

    • Key role in the design of company web site by collaboration with web developers to identify and define essential components of site functionality.
    • Successfully coordinated and hosted numerous trade show events, creating invitations, promotional materials and booking venues.

  • BRIDGESTONE/FIRESTONE OFF THE ROAD TIRE CO. - Tempe, AZ

    Jun 2001 to Jun 2005

    Executive Assistant and Office Manager

    Office Manager and Executive Assistant to the Executive Director and General Manager. Supported executive-level projects and management processes. Compiled and analyzed data for monthly reports. Presentation preparation for executive management. Preparation and management of departmental budget. Managed accounts payable, and negotiated office related operating contracts. Executive travel coordination and report preparation. Coordinated events and travel for visiting executives and customers.

    • Created a systematic and reliable computerized Access database for tracking and reporting statistical data specific to customers in Mexico.
    • Conducted staff developer training in Mexico City.

Education

B.A. GRAPHIC DESIGN AND MEDIA ARTS / 4.0 GPA
Southern New Hampshire University
Manchester, NH

Additional Relevant Coursework

Operations Management
  • Finance Accounting
  • Operations Management
  • Business Systems Analysis and Design
  • Human Relations in Administration

Honors Program

4.0 GPA

National Society of Leadership and Success

Certifications

ISO 9000:9001

Certified Internal Auditor
Bizmanuals
St. Louis, MO